I'm Brionne Griffin, an Experience Designer at Visa who ships products with AI.
I lead design across Visa's Digital Acceptance portfolio, and most recently became the first designer in Global Design to merge a pull request into a production codebase, cutting UX delivery time 70–90% and creating a standing path for the team.
The best design work isn't about making something look better. It's about finding the friction people have learned to live with — and refusing to leave it there.
Leadership isn't about having more to give. It's about how you choose to show up with what you have.
I listen first, ask hard questions with care, and look for where understanding can become action.
Some of where that's led:
Design Operations · Visa
Nobody owned it. So I wrote who did.
No one had defined how Design was supposed to show up in Digital Acceptance's new Git-based, AI-assisted delivery model. I wrote the RACI and operating framework that did.
Read the case studyProduct × Engineering · Visa
Merged.
Three UI fixes had sat in backlog for months. I opened a pull request myself, and it became the first Global Design contribution to a Visa product codebase.
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Product × Engineering · Visa
The acquisition that had to disappear.
Visa acquired Tink's Pay by Bank. I integrated it into Unified Checkout across six European markets without either product losing what made it work.
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